Maximizing the Customer Experience Pt. 2 — GAF Contractor’s Corner Ep. 4

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On GAF Contractor’s Corner we talk to roofing professionals about what’s driving their business. We explore successes, challenges, tips tools and more. The podcast is hosted by Don Kilcoyne and will feature interviews with contractors as well as experts on topics of use to contractors. Please join the discussion in the comments section, and subscribe at iTunes or wherever you get your podcasts. Feel free to email your questions and comments to

Episode 4: Maximizing the Customer Experience, with guests Janice and Kelly Stitzer of CIG Construction. | #roofitright |

This episode concludes our discussion with Kelly and Janice Stitzer of CIG Construction in Colorado. If you have not yet listened to the first part of our conversation, please tune in to Episode 3.

Kelly and Janice stopped by to discuss the importance of branding, that they look for when hiring new employees, the value of working with an executive coach, and what’s in store for the future of CIG Construction.

Kelly and Janice Stitzer, a husband and wife team, began their professional partnership renovating and remodeling homes and multi-unit properties. A concentration in roofing was a natural transition.

As a third generation general contractor, Kelly grew up on commercial job sites. Hammer-to-nail experience at a young age in framing, drywall, concrete, and roofing, among others, has provided Kelly with keen knowledge in the broad scope of ground-up construction projects.

Janice, with a background in real estate and finance, rounds out this husband and wife team and their collaborative execution in providing the best client experience. Their strong work ethic and passion for quality keeps this duo intimately involved in every project.

Listen here or on your favorite podcast service.


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